FAQ
Need more detailed assistance? Our professional customer service team is always ready to assist you.
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Are you factory or trading company?We are factory & trading company,we have our own factory.
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Where’s your company?Add: Zone A,Building 10,Lane 251,Wenji Road,Songjiang District,Shanghai
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What certifications do you have?CE Certification
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Can I visit your factory?Welcome. Please confirm with our staff.
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How to pay?T/T in advance,50% deposit and balance payment before shipment.
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Payment methodOther payment methods can be negotiated.
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Do you support customization?We could provied customized solutions,please tell more details about your products and needs.
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How about warranty?Generally one-year warranty
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About the assembly of the equipmentAs long as the international situation allows,we will send staff to your site to install and debug the equipment.
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What should I do if I encounter difficulties during operation?And provide remote guidance.
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When will be ready for delivery?The production cycle depends on the specific equipment,generally from 45 days to 3 months even longer.