FAQ

Need more detailed assistance? Our professional customer service team is always ready to assist you.
  • Are you factory or trading company?
    We are factory & trading company,we have our own factory.
  • Where’s your company?
    Add: Zone A,Building 10,Lane 251,Wenji Road,Songjiang District,Shanghai
  • What certifications do you have?
    CE Certification
  • Can I visit your factory?
    Welcome. Please confirm with our staff.
  • How to pay?
    T/T in advance,50% deposit and balance payment before shipment.
  • Payment method
    Other payment methods can be negotiated.
  • Do you support customization?
    We could provied customized solutions,please tell more details about your products and needs.
  • How about warranty?
    Generally one-year warranty
  • About the assembly of the equipment
    As long as the international situation allows,we will send staff to your site to install and debug the equipment.
  • What should I do if I encounter difficulties during operation?
    And provide remote guidance.
  • When will be ready for delivery?
    The production cycle depends on the specific equipment,generally from 45 days to 3 months even longer.
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